FAQs

We completely understand, we also change our minds! If the item or items do not suit you, do not hesitate to exchange them for a model you like better or to return them for a refund. As a reminder, return shipping is free for domestic shipments.

We also want to talk to you! Contact us for any questions, concerns, or comments. We will respond within 48 hours.

We currently deliver to Canada and the United States. For any inquiries regarding delivery to an unusual destination, please contact us.

All orders are processed and shipped within 24 to 48 business hours.

The shipping time is generally 1 to 2 business days. For the rest of Canada and the United States (52 states), the time may vary depending on the region, carrier, or time of year.

Items must be returned within 30 days of receiving your order. Items must be returned in the same condition as they were received, not worn/used, with all their tags, and accompanied by their original packaging.

Refunds are processed within 10 days of receiving the items.